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Real-Time Order Confirmation

Display real-time order data on screen using Northstar POS or Toast POS

Written by Marc Rosenberg
Updated over 2 weeks ago

Real-Time Order Confirmation

An order confirmation board displays orders on screen as they are keyed into the point-of-sale system, giving customers a visual record of their order. This improves accuracy and the overall customer experience — especially in drive-thru applications — but works on any screen running Menuboard Manager.


Northstar POS Setup

Order confirmation with Northstar POS is a full API integration and offers the most flexibility with layout, colors, and order data.

  1. Add the location into the Northstar POS system.

  2. Enable the POS integration in Menuboard Manager for that location.

  3. Enter the Instance Name, Customer Access Token, and Site ID for the location.

  4. Create a presentation for the order confirmation board.

  5. On the Order Confirmation tab, update the default styling to match your customer's specifications.


Toast POS

Order confirmation with Toast POS works via Toast Flex as a video extension. The display cannot be customized — it is constrained to what Toast POS outputs — but works reliably out of the box.


Related Articles

  • Toast POS Integration Guide — Full guide to connecting and configuring Toast POS in Menuboard Manager.

  • Locations — Enable POS integration for the location powering the order confirmation board.

  • Working with Presentations — Create and configure a presentation for an order confirmation board.

  • Units Manager — Assign and manage the unit displaying the order confirmation board.

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