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Create a report for units not connecting
Create a report for units not connecting

Report to show units that haven't connected within a specified number of days

Marc Rosenberg avatar
Written by Marc Rosenberg
Updated over a year ago
  1. Go to reports by clicking on the upper left corner (it might say Content)

  2. Click Add, and select Unit Report

  3. Name the report

  4. Configure Filter Criteria as follows: Select Field: Last Connection, Select Operation: Before, Time/Calendar Field: 0 days ago (or “1 day ago”, “2 days ago”, etc.)

  5. Run Report

  6. Save Report

  7. To email the report, click Schedule

  8. Choose email frequency in Choose Schedule Type

  9. Add a time

  10. Add email recipients

Note: “0 days ago” will return the units that have not connected since today. “1 day ago” will give the units that have not connected since two days ago, and so on.

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