At MenuBoard Manager, we offer three subscription tiers—Starter, Professional, and Business—to meet the diverse needs of our customers. Here’s a breakdown of what each tier offers and how to decide which is right for you.
Starter Subscription
The Starter tier is perfect for those who are just getting started and want essential tools without the added cost of extra support services.
Access to Knowledgebase: You’ll have full access to our detailed Knowledgebase, which is packed with articles, guides, and FAQs designed to help you navigate MenuBoard Manager on your own.
Best For: Businesses that are comfortable using self-service resources for troubleshooting and learning.
Self-Service Content Updates
Support Available: • Self-service through the Knowledgebase (no direct contact with support team).
Professional Subscription
The Professional tier is ideal for those who need more hands-on support but don’t require immediate phone assistance.
Access to Knowledgebase: Same comprehensive access as the Starter plan.
Chat & Email Support: You’ll be able to contact our support team directly via chat and email for quick assistance.
Faster Response Times: Expect faster resolutions with our dedicated support channels.
Self-Service Content Updates
Best For: Businesses that want quick, digital support but do not require phone-based help.
Support Available: • Self-service through the Knowledgebase.
Chat and email support from our technical team.
Business Subscription
The Business tier is designed for businesses that need direct access to the support team for high-priority issues and faster resolutions.
Access to Knowledgebase: Continue to have full access to all self-help resources.
Chat, Email & Phone Support: In addition to chat and email, you’ll be able to speak directly with a support agent over the phone.
Priority Response: Your support inquiries will receive the highest priority, ensuring that your issues are resolved as quickly as possible.
Minor Content Updates Included
Best For: Businesses that require comprehensive support, including over-the-phone assistance for more immediate concerns.
Support Available:
Self-service through the Knowledgebase.
Chat, email, and phone support from our technical team.
Priority response for all support inquiries.
Choosing the Right Plan for Your Business
Each subscription plan offers unique benefits depending on the level of support you need. If you’re comfortable using self-service tools, the Starter plan may be ideal. However, if you need more direct help, Professional or Business offers access to our support team through chat, email, and phone, with varying levels of priority.
Additionally, support may be purchased in 1-hour blocks.
For more details on upgrading your plan, feel free to contact our sales team, or click below: