Menuboard Manager

If you see this alert on your screen, it means that your unit is missing it's media and is not connected to the Internet. This can happen for a variety of reasons, but don't worry - we'll help you get back online in no time!

Check your network connection, it's likely offline

Take steps to connect your unit to the Internet

Re-boot the unit or re-launch Menuboard Manager

1. Press MENU on the remote control
2. Go to System/Network
3. Check your network connection, it's likely offline
4. Take steps to connect your unit to the Internet
5. Re-boot the unit or re-launch Menuboard Manager

<i>If you need additional support, please don't hesitate to contact us using the support chat on the page below. Our team of experts is always happy to assist you!</i>

If you see the Missing Media Alert, follow the steps below

Missing Media Alert

Find answers and get help from Intercom Support and Community Experts

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Troubleshooting: Missing Media Alert

Steps to Fix the Issue